Last updated: 6 March 2025
1.1 These Terms and Conditions (“Terms”) govern your use of the language learning application currently available on the website (app.bluente.com), the Apple App Store and the Google Play Store (the “App”), and the document translation software currently available via the website (translate.bluente.com) (the “Tool”), provided by Bluente Pte. Ltd. (“Bluente”, “we”, “us” or “our”).
1.2 We are a private limited company registered under the laws of Singapore, having its principal place of business at 9 Battery Road, #28-01, MYP Centre, Singapore 049910.
1.3 "Services" shall be defined as the use or access to the App, the Tool or any related software, solutions and services offered by us through the App and the Tool.
1.4 Please read these Terms carefully before downloading, installing, accessing, browsing or using the App or the Tool. By downloading, installing, accessing, browsing or using the App or the Tool, you accept and agree to the Terms which bind you legally. If you do not agree to the Terms, you are not permitted to use the App or the Tool, and you must immediately cease downloading, installing, accessing, browsing or using the App or the Tool. Your continued use of the App or the Tool signifies your acceptance of the Terms.
1.5 To enhance the general accessibility of these Terms, Bluente may publish translations of these Terms in other languages. However, in the event of any inconsistency between the translated versions and the English version of these Terms, the English version shall be the authoritative version and will take precedence.
1.6 In order for Bluente to provide you with the Services, it is necessary for your Personal Data to be collected and processed in accordance with Clauses 2 to 4 of our Privacy Policy. Your Personal Data will not be processed for any other additional purpose unless your express consent is obtained.
1.7 If you experience any technical issues with the App, the Tool or the Services, or you would like to contact us regarding these terms, you may contact us by sending an email to support@bluente.com.
2.1 Bluente has the right to change or revise these Terms at any time and without prior notice. You are bound by any such changes or revisions and should therefore periodically visit this page to review the then-current terms and conditions. Your access and use of the App, the Tool or the Services will be subject to the most current version of the Terms. By continuing to access or use the App, the Tool or the Services after an amendment becomes effective, you agree to be bound by the amended Terms.
2.2 In order to use the App, the Tool or the Services via a mobile device, you must have a compatible device which meets the following minimum specifications:
2.3 Any compatible device to which you downloaded the App will be known as a "Device" for the purposes of these Terms. You confirm that you either own the applicable Device(s) or if not owned by you, you have obtained permission to install and use the App on such Device(s). You accept responsibility for any use of the App on or in relation to such Device(s), whether or not such Device(s) is owned by you or such use was made by you. You acknowledge and agree that Bluente and its subsidiaries, affiliates, partners, suppliers and licensors shall have no liability to you for any losses suffered resulting from or arising in connection with compatibility or interoperability problems.
2.4 From time to time, updates to the App may be made available through the Apple App Store and the Google Play Store. Depending on the update, and whether you utilized the Apple App Store or the Google Play Store to download and access the App, you may not be able to use the App and the Services until you have installed the latest version.
2.5 You acknowledge that the App, the Tool and the Services are provided over the Internet and mobile networks and so the quality and availability of the App, the Tool and the Services may be affected by factors outside our reasonable control. Accordingly, we do not accept any responsibility for any connectivity issues that you may experience when using the App, the Tool and the Services. In addition, you acknowledge and agree that you (and not us) are responsible for obtaining and maintaining all telecommunications, broadband and computer hardware, equipment and services needed to access and use the App, the Tool and Services, and for paying any data charges that may be charged to you by your network provider in connection with your use of the App, the Tool and Services. In the event you choose to share information from the App by utilizing SMS/text functionality, you acknowledge and agree that you (and not us) are responsible for paying any related fees that may be charged to you by your network or telecommunications provider.
2.6 You confirm that you are of legal age and have the requisite capacity in your country to form a binding contract and hereby agree to be bound by these Terms. If you are an employee or other representative of a business or other entity and you are using the App in your representative capacity, then you hereby represent that you are authorised to use the App as a representative of the entity and agree to these Terms on behalf such entity.
3.1 Bluente's Privacy Policy constitutes an integral part of these Terms. By using our Services, you agree that we can collect, use, and share your Personal Data consistent with our Privacy Policy. As used in these Terms, "Personal Data" means any information relating to an identified or identifiable natural person, and an "identifiable" natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, IP address or the like.
3.2 You are responsible for keeping the details of your user account for the App, the Tool or the Services secure and you should not share such details with anyone else. You may not collect or harvest any Personal Data of any other user of the App, the Tool or the Services, including account names.
4.1 The App, the Tool or the Services may contain links to independent third-party websites or other applications ("Third-Party Sites"). Third Party Sites are not under our control, and you agree that we are not responsible for and do not endorse or monitor their content or privacy policies (if any). We expressly disclaim any liability for loss or damage sustained by you as a result of the accessing and use of Third-Party Sites.
5.1 Subject to these Terms, the Privacy Policy and the Apple App Store Rules and the Google Play Store Rules (as applicable), we grant to you a non-exclusive, non-transferable, non-sublicensable, personal, limited, revocable license to use the App on the Device(s) for the purposes of language learning and the Tool for document translation. Any other use of the App, the Tool or the Services is strictly prohibited. We reserve all rights in and to the App, the Tool and the Services. We reserve the right to revoke this license at any time, in our sole and absolute discretion.
6.1 You are authorized to use the App, the Tool and the Services only in accordance with these Terms. Except as expressly permitted under these Terms, and unless prohibited by the applicable laws, you hereby agree:
7.1 User Account. When creating a User Account in relation to your use of the App, the Tool or the Services, you will provide to us true, accurate, current, and complete information. You will update the information about yourself and/or your entity promptly, and as necessary, to keep it current and accurate. You are responsible for any activity that occurs in your User Account. Please keep it secure, protect it with a strong password, and do not share the password with anyone. If you think that someone has gained access to your User Account, please contact us immediately at support@bluente.com.
7.2 After you create your User Account and agree to the Fees (set out in Section 8 below), you will be able to access the App, the Tool and the Services.
7.3 You are responsible for any access or data fees incurred from third parties (such as your Internet provider or mobile carrier) in connection with your use of the App, the Tool and the Services.
7.4 Besides the restrictions set out in Clause 6.1 above, you further agree:
"Confidential Information" shall mean all information you disclose, upload, submit, or otherwise make available to Bluente via the Tool, including but not limited to documents, text, files, and any other data provided for translation purposes.
"Content" refers to text of the documents you disclose, upload, submit, or otherwise make available to Bluente via the translation tool, in order to have it processed by the machine translation infrastructure operated by Bluente.
"Processed Content" refers to any Content that has been processed using Bluente's translation tool.
8.1 In respect of the Tool, Bluente agrees to adhere to the following data access and storage provisions:
8.2 You are granted permission to use the Tool solely for the objectives mutually agreed upon by both parties. Specifically, you are prohibited from allowing third parties (including internal and end users) to access or utilize the Tool, any translations generated by the Tool, or any other data, information, or services provided by Bluente, unless Bluente has explicitly authorized such use in writing. This includes:
8.3 You are not entitled to repackage or resell these credentials or your access to the Tool to third parties, unless there is a mutual agreement to the contrary.
8.4 If you use Third-Party Applications to access the Tool, you must comply with the acceptable use policies of the Third-Party Application vendor, if applicable.
8.5 You are not allowed to access or control the Tool through automated procedures that may result in an unusually high number of requests, exceeding normal human usage patterns.
9.1 In order to access and use the App, the Tool or the Services, you are required to pay a monthly subscription fee based on the pricing here ("Fees"), unless otherwise agreed with us.
9.2 After the first payment of the Fees ("First Payment"), subsequent monthly payments of the Fees shall be made automatically through the applicable payment method selected by you in respect of the Apple App Store or the Google Play Store (as the case may be) on the same date of the First Payment of each calendar month thereafter ("Payment Date"), unless you terminate the subscription for the App one (1) clear day prior to the Payment Date.
9.3 Where you have terminated the monthly subscription for the App, the Tool or the Services at any time, you will have continued access and use of the App, the Tool or the Services until 23:59 hours of the day preceding the next Payment Date.
9.4 Our self-service Tool offers flexible pricing options to cater to your translation needs. Users can choose from the following fee tiers, based on the number of pages they wish to translate:
The exact number of pages available under each tier will be clearly specified at the time of purchase. Each payment made for a tier grants you access to translate the specified number of pages within a validity period of 10 days, under the Pay-As-You-Go model, or 30 days, under the Individual model, from the date of purchase. Unused pages will not roll over beyond this specified period.
9.5 Unless expressly provided in these Terms, all payments made by you to Bluente in connection with the App, the Tool or the Services shall not be refundable under any circumstances, including but not limited to the termination of your rights to use or access the App, the Tool or the Services for any reason.
10.1 Bluente makes no warranty whatsoever to you, express or implied, regarding the security of the App, the Tool or the Services, including with respect to the ability of unauthorized persons to intercept or access information transmitted by you or to you through the App, the Tool or the Services. You acknowledge and agree that you are solely responsible for maintaining the security of your Device(s). Bluente is not responsible for any losses resulting from the loss or theft of your Device(s), or the loss or theft of your information transmitted from or stored on your Device(s).
11.1 You hereby agree and acknowledge that all intellectual property rights in and to the App, the Tool or the Services belong to Bluente or its licensors, and the rights granted herein are licensed (not sold) to you to the extent required for you to use the App, the Tool or the Services as intended by Bluente in accordance with these Terms, and you have no rights in, or to, the App, the Tool or the Services or their contents other than the right to use the App, the Tool or the Services in accordance with these Terms. In particular, you acknowledge that you have no rights to the source code of the App, the Tool or the Services beyond what is required for you to use the Services in accordance with these Terms.
11.2 In the event that you elect to share information with Bluente through the "Contact Us" function in the App, the Tool or the Services, you agree and acknowledge that:
You agree to not submit any confidential, proprietary or personal information through the "Contact Us" function in the App, the Tool or the Services.
11.3 All trademarks, service marks, trade names, and logos are proprietary to Bluente or used by Bluente with the permission of its third-party providers. Nothing contained on the App, the Tool or the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, service marks, trade names, and logos displayed on the App, the Tool or the Services without the written permission of Bluente or the relevant proprietors. Your use of the trademarks, service marks, trade names, and logos displayed in the App, the Tool or the Services or any other content in the App, except as expressly permitted in these Terms, is strictly prohibited.
11.4 With respect to the Tool, Bluente grants a non-exclusive, non-transferable, non-sublicensable worldwide right to use the Tool for its internal intended purpose for the term and within the scope of this Agreement, subject to the authorised number of users for which you have paid to Bluente.
11.5 In respect of the Tool, you shall retain all rights, title and interest in and to any Confidential Information and Content you upload, submit, or otherwise make available to Bluente through your use of the Services, as well as the Processed Content that is generated by the Tool. Nothing in these Terms shall be construed as granting Bluente any ownership rights, license, or other interest in the Confidential Information, except as expressly permitted in writing by you. Bluente shall not use, reproduce, disclose, or otherwise exploit your Confidential Information for any purpose other than as necessary to fulfill the Services under these Terms and in accordance with its confidentiality obligations. Bluente does not assume any rights, title and interest to the Processed Content made by you using the Tool.
11.6 Bluente does not assume any copyright to the Processed Content made by you in using the Tool. In the event that the Processed Content made by you using the Tool are deemed to be protected under copyright laws to the benefit of Bluente, Bluente grants to you, upon creation of such Processed Content, all exclusive, transferable, sublicensable, worldwide perpetual rights to use the Processed Content without limitation and for any existing or future types of use, including without limitation the right to modify the Processed Content and to create derivative works.
12.1 TO THE MAXIMUM EXTENT PERMITTED BY THE APPLICABLE LAW, YOU UNDERSTAND AND AGREE THAT THE INFORMATION, MATERIALS, DATA AND CONTENTS IN THE APP ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS.
12.2 BLUENTE DOES NOT REPRESENT OR WARRANT THE ACCURACY, ADEQUACY, CURRENCY OR COMPLETENESS OF THE CONTENT, MATERIALS, DATA AND INFORMATION PROVIDED AND AVAILABLE THROUGH THE APP, THE TOOL AND THE SERVICES, AND EXPRESSLY DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN THEM.
12.3 BLUENTE MAKES NO WARRANTIES OR REPRESENTATIONS:
12.4 WE DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT AND WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.
12.5 BLUENTE MAKES NO WARRANTY THAT THE APP OR THE TOOL OR THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; THAT ACCESS TO THE APP, THE TOOL OR THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; OR THAT RESULTS FROM SUCH USE WILL BE ACCURATE OR RELIABLE, OR WILL BE SUITABLE FOR YOUR PURPOSES. BLUENTE DOES NOT WARRANT THAT THE APP, THE TOOL OR THE SERVICES, WHETHER IN WHOLE OR IN PART, WILL BE FREE OF ALL VIRUSES, MALWARE, CONTAMINATION, OR DESTRUCTIVE FEATURES, INCLUDING BUT NOT LIMITED TO ALL VIRUSES, MALWARE, TROJAN HORSES, WORMS, ADWARE, SPYWARE, CRIMEWARE, ONLINE GRAFFITI TAGGERS, DROPPERS, ROOTKITS, KEYLOGGERS, BOTS, OR OTHER HARMFUL SOFTWARE PROGRAM OR PROGRAM ELEMENTS. IN ADDITION, BLUENTE IS NOT RESPONSIBLE FOR THE CONDUCT OF ANY THIRD-PARTY SERVICE PROVIDER, OR PARTNER, WHETHER ONLINE OR OFFLINE.
13.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL BLUENTE, OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, REPRESENTATIVES, OR LICENSORS BE LIABLE, AND YOU EXPRESSLY AGREE TO NOT HOLD BLUENTE LIABLE FOR ANY LOSS OR DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL EXPENSES OR DAMAGES; LOSSES OF PROFITS, SALES, BUSINESS OR REVENUE; BUSINESS INTERRUPTION; LOSS OF ANTICIPATED SERVICES; LOSS OF BUSINESS OPPORTUNITY, DATA, USE, GOODWILL OR REPUTATION, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING FROM OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE APP, THE TOOL AND THE SERVICES (WHICH INCLUDES BUT IS NOT LIMITED TO LOSSES ARISING DIRECTLY OR INDIRECTLY RESULTING FROM THE USE (WHETHER AUTHORISED OR UNAUTHORISED) OF ANY PERSONAL DATA PROVIDED BY THE USERS);
13.2 WITHOUT PREJUDICE TO THE GENERALITY OF CLAUSE 13.1 ABOVE, BLUENTE DISCLAIMS ALL LIABILITY (INCLUDING BUT NOT LIMITED TO MISREPRESENTATION, INACCURATE INFORMATION AND FRAUD) IN RELATION TO ANY TRANSACTION THAT OCCURS ON OR IN CONNECTION WITH THE APP, THE TOOL OR THE SERVICES, INCLUDING BUT NOT LIMITED TO TRANSACTIONS INDUCED BY ANYTHING SET OUT IN THE CONTENT, MATERIALS, DATA, INFORMATION, USER RATINGS OR ANY OTHER PART OF THE APP, THE TOOL OR THE SERVICES.
13.3 IN NO EVENT WILL BLUENTE'S AGGREGATE LIABILITY FOR ANY CLAIM RELATING TO THE APP, THE TOOL OR THE SERVICES EXCEED THE FEES YOU PAID BLUENTE FOR THE TWELVE (12) MONTHS PRECEDING YOUR CLAIM.
14.1 You agree, to indemnify, defend, and hold harmless Bluente, its affiliates, officers, directors, employees, agents, partners, representatives, and licensors (the "Indemnified Parties" and each an "Indemnified Party") from and against all losses, claims, actions, demands, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, due to, arising out of, or relating in any way to (i) any violation of these Terms (including negligent or wrongful conduct) by you, (ii) your access to or use of the App, the Tool or the Services, or (iii) information provided by you, including, without limitation, infringement of any third party intellectual property rights or infringement of any individual's privacy rights. You agree to fully cooperate at your own expense as reasonably required by an Indemnified Party. Each Indemnified Party may, at its election, assume the defense and control of any matter for which it is indemnified hereunder. You shall not settle any matter involving an Indemnified Party without the consent of the applicable Indemnified Party.
15.1 Bluente reserves the right at all times to disclose any information that Bluente deems necessary to comply with any applicable law, regulation, legal process, or governmental request. Bluente may also disclose your information when Bluente determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.
16.1 We reserve the right to discontinue, suspend or modify the App, the Tool or the Services at any time, temporarily or permanently, in whole or in part, with or without notice, and without any liability to you. We may block, terminate or suspend your access to the App, the Tool or the Services at any time without notice for any reason in our sole discretion, even if access continues to be allowed to others.
16.2 Where we are of the view or suspicion that you may be using the App, the Tool or the Services in breach of these Terms, in contravention of any applicable laws, infringement of intellectual property rights, or as part of criminal activity, we reserve the right to provide any and all relevant information, including your Personal Data, to the relevant authorities without further notice to you. Additionally, your rights to use the App, the Tool or the Services will terminate immediately if you breach any of these Terms.
16.3 Upon termination of your rights to use or access the App, the Tool or the Services for any reason, you must cease use of the App, the Tool or the Services and immediately delete any content, materials, data or information you have obtained from the App, the Tool or the Services.
16.4 In the event that your access to the App, the Tool or the Services is suspended, to the maximum extent permitted by applicable laws, Bluente shall bear no liability for any expenses, losses, damages or any other costs incurred by you or any third party due to such suspension of access to the App, the Tool or the Services.
17.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by any act or event beyond our reasonable control, including any failure of public or private telecommunications networks.
18.1 With respect to the downloading of the App, you agree to comply with the Apple App Store Rules and the Google Play Store Rules, as applicable. You acknowledge that the availability of the App may be dependent on the Apple App Store or the Google Play Store from which you receive the App. You acknowledge these Terms are between you and Bluente, and not with the Apple App Store or the Google Play Store. The Apple App Store and the Google Play Store are not responsible for the App, the content thereof, maintenance, support services, and warranty therefor, and addressing any claims relating thereto (e.g., product liability, legal compliance, or intellectual property infringement). You acknowledge that the Apple App Store and the Google Play Store (and their respective subsidiaries) are third-party beneficiaries to these Terms and will have the right to enforce these Terms against you.
19.1 Your use of the App, the Tool or the Services shall be governed and construed in accordance with the laws of Singapore in all respects.
19.2 Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause.
20.1 We may transfer our rights and obligations under these Terms to another organization, but this will not affect your rights or your obligations under these Terms. Your rights or obligations under these Terms are non-transferable and non-delegable without our prior written consent, and any attempted assignment or delegation in contravention of this provision shall be null and void and of no force or effect.
20.2 Any failure by Bluente to exercise a right or require performance of an obligation in these Terms shall not affect Bluente's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach of these Terms constitute a waiver of any subsequent breach.
20.3 These Terms, the Privacy Policy and the Apple App Store Rules/ Google Play Store Rules (where applicable), constitute the entire agreement between us with respect to your use of the App, the Tool or the Services, and supersede any and all other prior or contemporaneous agreements, understandings, representations and warranties of any nature between us, whether or not in writing and whether express or implied, in relation to the App, the Tool or the Services. In addition, you acknowledge and agree that in entering into these Terms, you have not relied upon, and shall have no remedy in respect of, any statement, representation, warranty, promise or assurance other than as set out in these Terms.
20.4 If any provision of these Terms shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be modified to reflect the parties' intention, or otherwise limited or eliminated to the minimum extent necessary so that the remainder of the Terms shall otherwise remain in full force and effect and enforceable.
20.5 Except to the extent specified in Clauses 18.1 and 20.1 above, these Terms are not intended to be enforceable by any person or entity who is not a party to these Terms.